Jodi Pfleghar // Every Day English for Law Offices
A Telephoning-, Customer Service and Communications Workshops– This seminar is meant to give participants the chance to practice und improve their telephoning and customer relation skills in English. It capitalizes on the fact that “learning by doing” is essential for adults and utilizes structured and engaging activities for participants to promote speaking and interaction with each another in a variety of role-play scenarios. (Sprachliche Vorkenntnisse erforderlich) 
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